Waitlist privacy

What we save

Your email address, signup time and consent notice version. Joining does not create an account.

How we use it

To email you when Lumera launches. The owner may receive daily signup counts; subscriber addresses are not included in those reports. We do not sell waitlist information or use it for unrelated promotions. Cloudflare stores the list for us; our email provider will process addresses to deliver the launch notification.

Your choices

Request removal at any time: support@lumeramanager.com. We delete entries within one year of signup, or sooner on request. Any launch email will include an unsubscribe option.

Website information

Accessibility preferences are saved in this browser’s local storage until you reset them or clear site data. These choices are not sent to Lumera or used for analytics.

To find broken public links, we keep daily counts of sanitized missing-page paths for up to 90 days. These counts do not store query strings, IP addresses, cookies or account details. Sensitive-looking paths are grouped, and collection is limited to control automated traffic.

Cloudflare processes network information to serve and protect the site. Rate controls use a hashed network identifier; it is not saved with your email. Optional Google Analytics is controlled separately by Analytics preferences. We keep it off when your browser sends Global Privacy Control. Saved waitlist signups are counted to operate the launch list even when analytics is off; this does not send your signup to Google. Limited analytics may run automatically for recognized US locations under our current regional policy. Other or unknown locations require your consent. You can opt out through Analytics preferences; saved refusals are honored everywhere. When enabled, we measure traffic sources, page interactions, waitlist starts and outcomes, and site performance. Your waitlist email and chat messages are never sent to analytics.

Public AI chat

Common questions may receive reviewed preset answers without an AI request. For other questions, your message and up to eight recent messages are sent to OpenAI to provide product guidance. Do not include passwords, payment details or private account information. Public chat has no access to Lumera accounts.

For AI-only chat, we request disabled response storage and do not save transcripts in Lumera’s database. We retain daily aggregate help topics, response sources, outcomes and timing counts for 90 days to improve support. These counts contain no messages, account identifiers, IP addresses or contact details. If you connect with our team, we save your contact email, messages and sanitized screenshots for up to 90 days after the last message. Guest replies are delivered by email. Earlier AI messages are not automatically shared with staff. OpenAI may retain data for abuse monitoring under its applicable policies; this is not a promise of zero provider retention. The conversation stays in this browser tab until cleared or reloaded. We store short-lived, hashed abuse counters for up to two days. Chat messages are not sent to Google Analytics. See OpenAI’s privacy policy.

Contact

Lumera is operated by RW Soccer and Tech LLC, 10433 SW 26th St, Davie, FL 33324, USA. Email support@lumeramanager.com for privacy requests.